How to Have Awkward Conversations At Work

How to Have Awkward Conversations At Work

Addressing Policy Issues with a Direct Report In case you couldn’t guess what month it is, just walk into any major retail store. The arrival of spooky, creepy, and haunting decor is the hallmark of the month of October in the United States. Halloween reminds us that there are scary elements to this world and the worlds beyond. So, what better time to talk about one of the scariest things you may have to do this Halloween season – engage an employee in a policy discussion! EEK! If you’re in a leadership role, talking to your employees about policy issues such as hygiene, dress code, poor work performance etc. comes with the territory. When it comes to sharing this news, there is an effective way to handle the situation… and a not so effective way. While there are many versions of effective and (especially) ineffective, the framework of these two scenarios remains relatively static. In one scenario, the tools of enacting a tough conversation are implemented (Hint: effective). In the other, they aren’t- it’s really that simple (Hint: ineffective). Taking the “Boo!” Out of Feedback When you are delivering feedback to a direct report, especially if it’s negative, it’s best not to shock them with the news. Most people don’t enjoy having these conversations, much less feeling as though they are out of the blue. Base your approach on the severity of the infraction and the specific employee. For example, if a high performer with little to no mishaps comes in wearing jeans when they should be wearing slacks, there is no need to make a big production of it. This employee rarely, if ever, does...
[Lucrative Lookback] 2 Sure-Fire Ways to Quiet Your Inner Commentator

[Lucrative Lookback] 2 Sure-Fire Ways to Quiet Your Inner Commentator

In this Lucrative Lookback, we’ll share 2 ways you can conquer your inner commentator. You know, the inner voice that goes through all your lunch options during the mid-morning meeting. Here are 2 ways to successfully hush your inner commentator: 1. Acknowledge & Accept It. We all have an inner voice, constantly making noise inside our skulls. Sometimes it’s our best friend, telling us we look way better in that pair of shoes than we do. Other times, it’s tearing us down and acting like a bit of jerk. Almost all of the time, it’s working hard to distract us from being present during conversations, especially Tough Conversations. Of course, those are the ones we should be most present in. Most of us try to control it, getting into an argument with it. Like a toddler throwing a tantrum, the harder we try to calm it down, the louder our inner commentator gets. Instead of trying to control it, the best way to deal with our inner commentator is to acknowledge we have one, then accept it. The idea is to quiet it, not remove it. Take this moment to let your inner commentator know you’re on to it, and you’re turning the volume down. 2. Use the Skills for Being Present. There are 3 skills we can use to keep ourselves in the moment and out of our heads: 1. Inquire, 2. Paraphrase, 3. Acknowledge. When we Inquire, we’re tapping into that all important communication tool, curiosity, and asking questions we genuinely want the answer to. “How do you see it?” “What details do you have I may...
4 Practical Ways to Immediately Improve Meeting Productivity [+ our Meeting Productivity Calculator]

4 Practical Ways to Immediately Improve Meeting Productivity [+ our Meeting Productivity Calculator]

How productive are your meetings?  What are you doing about it? According to research done by themuse, more than $37 Billion per year is spent on unproductive meetings. Calculating meeting productivity is hard, which is why we’ve created the free meeting productivity calculator. Use the calculator today to establish a baseline.  Like using a map, you’ll know where you’re starting and establish a goal of where you want to be.  Start a simple trend chart to monitor progress on meeting productivity in your organization. Sound silly?  Think about everything else your organization tracks and measures, then refer to the $37 Billion number above. Do something about it now. Download the Meeting Productivity Calculator by filling out the form below, then implement the 4 Non-Negotiables outlined in the rest of the post. Name First Last Email CAPTCHA Here are 4 non-negotiables to get your meeting productivity moving in the right direction. RESPECT TIME: Show up on time.  Start on time.  End on time. Ever noticed how annoyed you get when the doctor is late for your appointment or when your food is late?  It’s annoying and distracting to say the least.  Your meetings aren’t any different.  When you don’t start and end on time you convey the message:  others are not important, their time is not valuable, their family is not important, and in your mind, they have nothing better to do.  If they are not important and their time doesn’t matter, why should or would they care about you or the organization? If nothing else, be selfish here.  Want to get out of work on time to spend personal...