How to Easily Manage Expectations for Better Work Relationships

How to Easily Manage Expectations for Better Work Relationships

Don’t you just hate it when someone does not live up to your expectations? I mean, you see them in such a bright light, knowing they’re highly competent and then they…well…let you down. If only they’d get stuff done the way you expect them to get it done! Dealing with violated expectations. How do you hold other people accountable for violated expectations, broken promises, and/or bad behavior? Well, that’s a course-worth of information! But, let me tell you about something that happened this morning with my team that got me thinking about setting people up for success so you decrease the likeliness of needing to hold them accountable in the first place. In the past, things have played out as I described earlier: I had an expectation that someone just do their job, and when they don’t meet my expectation of that, I feel let down and exasperated! That is, until I learned that sometimes what I expect of people is, unfortunately, only a conversation I’ve had with myself and not with them. How would our relationships and performance be different if the expectations we had of each other were made very clear? Like crystal clear? So, back to my team call. I began a group discussion about a change I thought could be made to a company document we use regularly. We use a project management software to keep ourselves organized, so what I might have done was, once everyone agreed upon the change, simply added it to the person’s list whose role it fell under. Tada! Request made, everything should be good to go. But, no. I...
Create Sustainable Change: How I Redesigned My Life

Create Sustainable Change: How I Redesigned My Life

The mountain. When someone learns about my weight loss journey to shed 200lbs without surgery or pills, I always get asked “How did you know where to start or what to do to lose that much weight?” The answer is simpler than you might think. I realized that if I focused on the mountainous task of losing 200lbs that I would get completely intimidated by the big, hairy, aggressive goal I’d set for myself; I would be overwhelmed about where and how to start and sustain the changes necessary to overhaul my nutrition and lifestyle habits. So, instead of looking miles ahead at the distant, looming mountain, I chose to change my perspective. I looked straight down in front of me into the six inches of space that lay directly in front of my feet. I asked myself what kind of baby step or change I had to make FIRST. Then, I focused on that small, sustainable change or habit and integrated it (and only it) into my lifestyle. Once I felt I had that step down pat, I took the next logical, small and sustainable step towards the mountain. I kept my head down and feet moving, step by step. If I got distracted by the mountain casting its shadow onto my path, I reminded myself that the journey I opted to make would take me to the mountain and OVER it - all I had to do was keep putting one foot in front of the other. Is that the flashy, awe-inspiring answer people wanted to hear? Maybe not, but it’s what worked. Simple isn’t always “sexy”...